What is a requirement for witnesses during the investigation of employee complaints?

The requirement that witnesses must be interviewed during the investigation of employee complaints is crucial for several reasons. Conducting interviews allows for a comprehensive understanding of the situation, as witnesses can provide firsthand accounts and additional context regarding the complaint. This process not only helps to gather pertinent information but also ensures that the investigation is thorough and fair.

Furthermore, the information obtained from witnesses can corroborate or contradict statements made by the involved parties, contributing to a more balanced assessment of the situation. Interviewing witnesses fosters transparency and can help build trust in the investigative process, as employees see that their input is valued and considered in reaching a resolution. This practice is fundamental in maintaining a fair workplace environment and ensuring that all perspectives are heard during an investigation.